Last Updated: May 2024
This document explains how our agency collects, uses, processes, and protects your data when you engage with our AI Automation, n8n Workflow, Voice Agent, and Digital Marketing services. We are committed to ensuring that your privacy is protected and that we comply with global data protection standards.
In the course of providing advanced automation services, we collect various types of information. This includes Personal Identification Information such as your name, email address, and phone number. We also collect Technical Data such as IP addresses and browser types when you interact with our automated systems.
For our AI Voice Agent services, we may process voice recordings or transcripts to improve machine learning models and ensure service quality. For n8n automation, we may handle API keys or access tokens provided by you to connect your various software tools.
We use the information collected primarily to deliver and maintain our services. This includes building custom n8n workflows, deploying AI-driven voice bots, and managing marketing campaigns. We also use data to improve our AI models, ensuring that the automations become more efficient and personalized over time.
Your contact details may be used for communication purposes, such as sending updates about your project, responding to inquiries, or sharing marketing insights related to our services.
When we deploy AI agents, your data may be processed through third-party LLM (Large Language Model) providers like OpenAI or Anthropic. We ensure that these providers adhere to strict data privacy protocols and that your data is not used to train their public models unless explicitly agreed upon.
Using n8n, data flows between your integrated applications. We act as data processors in this context, moving data according to the logic defined in your custom workflows.
We do not sell your personal data to third parties. We only share information with trusted third-party service providers who assist us in operating our agency, such as cloud hosting services, CRM platforms, and API providers. These parties are contractually obligated to keep your information confidential and secure.
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes encryption of data in transit and at rest, secure API management, and regular audits of our internal automation scripts and n8n nodes.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For project-based AI automations, data logs are typically cleared after a pre-determined period to maintain data hygiene.
Depending on your location, you have the right to access, correct, or delete your personal data. You may also object to the processing of your data for marketing purposes. To exercise these rights, please contact our privacy officer directly.
Our agency reserves the right to update this Privacy Policy at any time. We will notify clients of significant changes via email or through a prominent notice on our service portals.
If you have any questions regarding this Privacy Policy or our data practices, please reach out:
Email: support@youragency.com